Keys to getting your management system right: Highlights from Pello Gámez’s Net Talk

On November 28th, Pello Gámez , Business Development expert at AYANET TIC – GRUPO ORISHA, offered us an essential talk at the CX Net Talk entitled “Avoid costly mistakes: Keys to getting your business management system right” . If you were unable to attend or would like to remember the key points, here is a practical summary to make the most of the knowledge shared.

Pello discussed how an enterprise resource planning (ERP) system can become the engine of your business growth. Choosing the right one not only optimizes processes, but also boosts productivity and reduces costs. Here are the key points he shared:

Scalability: Your system must grow with you

Pello started with a question that  netherlands telemarketingwe have probably all asked ourselves at some point: What will happen to my business in five or ten years? It is difficult to know, but what is clear is that growth always brings  Keys to getting new challenges: more customers, more employees, more locations. Are you prepared to face them?

This is where scalability comes in. Pello shared the story of a family business that, by implementing an ERP, went from operating in a single city to exporting its products to several countries. The secret was choosing a system that would grow with them. For example:

• Horizontal scalability:  When they opened new offices, the ERP allowed them to manage everything from a single system, without losing efficiency or increasing complexity.
• Vertical scalability: As operations became more sophisticated, they simply added features and expanded capabilities, without having to start from scratch.

Pello explained it with a perfect metaphor:  “An ERP is like the skeleton of your company. If it cannot sustain growth, sooner or later everything falls apart . ”

Usability: The power of simplicity

Pello then spoke about an often overlooked topic: usability. He shared the case of a company that purchased a powerful ERP, but it was so Keys to getting  complicated to use that its employees ended up using Excel for everything. The result: an investment that never paid off.

“A system that is not easy to use is simply not used ,” Pello said. That is why it is essential that the ERP has an intuitive design that employees can learn quickly. At this point, he recalled how a well-thought-out system transformed  buy view like the way a team works: before, daily tasks took hours; now, thanks to a logical workflow, those same tasks are completed in minutes.

“It’s like driving an automatic car: it may seem strange at first, but once you understand it, everything becomes easier and more efficient ,” he explained.

Sector solutions: A tailor-made suit for each industry

Not all businesses are created equal, and Pello made it clear that ERP systems shouldn’t be either. He told the story of a manufacturing company that was struggling to fit a generic system into its day-to-day operations.  email leads database They were wasting time, money and energy trying to make something standard work in such a specific environment.

“Today, ERPs are like tailor-made suits ,” Pello said. “ If you work in manufacturing, you need a system that speaks your language: that knows how to manage inventory, control production and guarantee quality .

The big change came when this company opted for a verticalized ERP, designed specifically for its sector. Implementation was faster, costs went down and, most importantly, they began to see immediate results.