Offer a personalized service
We said that competition never stops growing. Every day, the business offering increases. And the best way to differentiate ourselves is to make the user feel that he is special, that we are interested in him. The consumer has to feel that the brand speaks directly to him, that he has a personalized treatment. The answers to his demands, whether through social networks, email, telephone or corporate chat, must be friendly, close and in real time.
Reward loyal customers
We must make loyal customers feel like they are wallis and futuna islands email list 100000 contact leads part of the brand. Listen to and share their ideas, offer incentives in the form of discounts or promotions when they purchase a product, give them preferential treatment. Loyalty programs that allow them access to exclusive content, products or services usually give very good results.
Take care of your social media profiles and interact on them . Social media is one of the main ways to access your brand, but also one of the ways to highlight your most loyal customers. When someone makes a positive comment, comment on it and share it on your business’s social media.
Take advantage of the power of the newsletter
If used well, without overuse, newsletters are a great way to esker revenues grow 14% in the first half of 2012 get those customers who trust us to show their interest in new products. Of course, there is also a lot of competition here. Create creative, different and respectful newsletters that make those who receive them feel like they are in for something special.
Support environmental protection and solidarity initiatives .
To retain customers, it is clear that they have to like what you alb directory sell, but not only that. They also have to like who you are. Show how you support environmental protection and indicate how you are committed to the fight against inequality or the most sensitive issues. But don’t use a pretentious tone. Show your solidarity with objective data.